Privacy Policy

Welcome to Eduseeek! This Privacy Policy explains how Eduseeek (“we,” “us,” or “our”) collects, uses, discloses, and protects your information. This policy applies to all users of our website, platform, and services (collectively, “Services”), including students, parents, and legal guardians.

Eduseeek is a leading online education platform dedicated to providing high-quality instruction and personalized learning experiences for students in grades 1-12 in math, English, coding, science, and comprehensive learning. We are committed to protecting the privacy of our users, especially children.

This Privacy Policy is designed to be compliant with the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).

Information We Collect¹

We collect information to provide and improve our Services, to personalize the learning experience, and to communicate with our users.

Information You Provide:

Student Information: When a student registers for an account, we may collect their first name, last name, grade level, and a username and password. With parental consent, we may also collect additional information to personalize their learning experience, such as learning preferences and goals.
Parent/Guardian Information: To register a student, we require a parent or legal guardian to provide their full name, email address, and payment information. We use this information to create and manage the account, process payments, and communicate with you.
Academic Information: We collect information about a student’s performance and progress in their coursework, including assignments, quiz and test results, and areas of improvement.
Communications: We collect information when you contact us for support or provide feedback.

Information We Collect Automatically:

We may collect information about how you and your child interact with our Services. This includes log data, device information (such as operating system and browser type), and the pages you visit.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your² Browse activities and to personalize your experience. You can control the use of cookies at the individual browser level.

How We Use Your Information

We use the information we collect³ for the following purposes:

To provide and maintain our Services.⁴
To personalize the learning experience for each student.
To monitor student progress and provide feedback to both students and parents.
To improve our curriculum and Services.
To process payments and manage accounts.
To communicate with you about our Services, including updates and promotional offers.
To provide customer support.
To ensure the security of our platform.
To comply with legal obligations.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share⁵ your information in the following limited circumstances:

With Your Consent:⁶ We may share your information with third parties with your explicit consent.
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing and data analysis. These providers are obligated to protect your information and⁷ are not authorized to use it for their own purposes.
Instructors: We share necessary student information with our instructors to enable them to provide personalized instruction. Our instructors are bound by strict confidentiality obligations.
Legal Requirements: We may disclose your information if required to do so by law or in response⁸ to a valid request from a law enforcement or government agency.⁹
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We have implemented administrative, technical, and physical security measures to protect your personal information¹⁰ from unauthorized access, use, or disclosure. These measures include encryption, firewalls,¹¹ and secure socket layer technology. However, no method of transmission over the internet or method of electronic storage is fully secure.¹²

Your Rights and Choices¹³
For Parents and Guardians:

You have the right to:

Review the personal information we have collected from your child.
Request that we delete your child’s personal information.
Refuse to permit the further collection or use of your child’s information.
Access, correct, or update your own personal information.

Verifiable Parental Consent:

In accordance with COPPA, we will not knowingly collect personal information from a child under the age of 13 without obtaining verifiable parental consent. We will make reasonable efforts to verify that a parent or legal guardian has provided consent before a child’s account is activated.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with our Services. We¹⁴ may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Protecting the privacy¹⁵ of children is a top priority for Eduseeek. Our Services are intended for students in grades 1-12. For any student under the age of 13, we require verifiable parental consent before collecting any personal information. If we learn that we have collected personal information from a child under 13 without parental consent, we will¹⁶ take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify¹⁷ you of any material changes by posting the new Privacy Policy on our website and,¹⁸ where feasible, by sending you an email notification. We encourage you to review this Privacy Policy periodically for any changes.

Contact

We make all best endeavors to provide You with a pleasant experience. In the unlikely event that You face any issues, please contact us at eduseeeknow@gmail.com.